We provide Tech Support so your business can grow.
FAQ
1.What is your client retention rate?
2.Why do you call your model "revolutionary"?
3.How can your services cost less and deliver more?
4.How do you screen your employees?
5.What proprietary tools and technologies do you use?
6.I already have an in-house IT staff. Why should I consider iPhase Technologies?
7.Do you outsource jobs overseas?
:: What is your client retention rate?
We are proud to have a 99% client retention rate. That statistic alone tells you that we provide excellent value and quality.
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:: Why do you call your model "revolutionary"?
Our model is revolutionary for three reasons. First, you can fix your IT costs with our managed services. That way, you have complete visibility into your technology operating costs, something unheard of in the industry. Second, we focus on preventing problems before they occur, while most IT support personnel simply wait for you to call them when something breaks. We can do this with our remote monitoring software and methodology.
In short, we offer a world-class IT team, outstanding service and support, more reliable uptime, visibility into costs, and an emphasis on prevention.
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:: How can your services cost less and deliver more?
Our focus on prevention allows you to avoid costly repairs. At the same time, we have a large team of experts on our staff who share their time among different clients. That way, you receive the highest-quality personnel and don't have to worry about whether they are being productive or not.
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:: How do you screen your employees?
Unlike most technology firms, we put candidates for employment through a rigorous screening process. We don’t just look at their certification, because we find that many certified technical personnel have academic and theoretical experience but can't actually DO anything.
We screen our employees to ensure that they can actually prevent client problems, diagnose problems, and fix problems in a wide range of settings. In other words, we confirm that they can get high-quality results.
Then, we train them on the "iPhase Managed Services Methodology" to ensure that they can get the job done consistently and correctly the first time.
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:: What proprietary tools and technologies do you use?
We have a number of tools that allow us to remotely monitor your systems and identify issues. At any given time, we are tracking various statistics for each piece of hardware in your company. We provide you with a quarterly report detailing performance and make recommendations for improvement, if applicable.
At the same time, we have a proprietary methodology that ensures our employees provide you with consistent, top-quality service. This methodology starts with our rigorous screening process to ensure that our employees can handle real situations, and don’t simply have "book smarts". Once hired, everyone in the company follows a leading-edge process to provide clients with efficient, professional, and the highest quality of service.
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:: I already have an in-house IT staff. Why should I consider iPhase Technologies?
Often executives find that we can do what your in-house staff can do for a lower cost and with higher quality and reliability. We are willing to bet that we have a broader and deeper pool of experts on staff than any small- to mid-sized company. Therefore, we can provide you with better service at a lower cost.
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:: Do you outsource jobs overseas?
No. All of our employees are based locally.
WebSite Designs completed in 1 week. Online Shopping cart sites for bakeries, fashion boutiques,Law offices,Construction Businesses, Dental Offices, Medical Offices, deliveries and more please call.
Improve your Success.
Whether it is repair or upgrade on your computer system hardware or software, network issue, please call.
Replace hard drive, keyboard, motherboard, add RAM, DC jack, LCD Screen, Install Built-In Wi-Fi, virus clean up and more.
We provide quality, dependable and reliable computer repair and services to the St. Louis area for Desktop & Laptop of all brands, setting up office network, installing business and accounting applications.
upgrades, backups, cleaning, maintenance, virus and banner eradication
House calls or dropoff at my home
Windows 2000, XP, Vista, Windows 7, MAC OS 10
Website production, Networking
Certified Microsoft Professional for PC and Apple MAC users
18 years of experience risk management / systems management
Website Designs in CSS , Dreamweaver, plus others.
Tech Certifications:
CompTia®, ECCouncil™, Microsoft®™ , CISCO®, and others.
Our trainers are certified and have been through the certification process.
We possess titles such as MCT,MCDBA,MCSE + Security, MCAD,MCTS-SQL2005, C|EH,C|EI,Security +,Network + ,A+ certified
and the list goes on.
We specialize in both PC and Apple(MAC) machines. Commercial & Residential. I also do Network Design & Infrastructure.
VERY COMPETITIVE RATES!!! A+ Service and Attitude
Also,
Why not learn at your own pace about the particulars your need training on.
With the job market becoming more and more competitive you need to take a few classes.
Pick One. Our team of strong individual tutors can help you excel in the workplace.
By Appointment only:
314-604-6649
Knowledge is Power !