SCOTTSDALE, Ariz. (Aug. 20, 2024) — Arcoro, an HR software company for the construction and field services industries, announced that Megan Stillerman has been appointed as chief customer officer (CCO). The appointment marks a first for Arcoro.
Stillerman brings more than 15 years of customer success experience to Arcoro, including various C-suite roles. Before joining Arcoro, Stillerman served as the customer officer for Miva, a global leader in e-commerce selling solutions, where she contributed to a 100% net revenue retention (NRR) on target accounts and 97% portfoliowide NRR while increasing customer satisfaction scores (CSAT).
As CCO, Stillerman will oversee the entire customer experience life cycle, from initial acquisition through long-term retention and growth. She will be responsible for driving customer-centric strategies, ensuring that Arcoro’s products and services meet the evolving needs of HR professionals and organizations.
