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Strategies for last-mile delivery excellence

Supply chain optimization has become a critical factor in maintaining a competitive edge. However, many construction companies still struggle to effectively implement artificial intelligence (AI)-powered solutions.

The disconnect often stems from a misalignment between C-level decision-makers and operational teams, leading to suboptimal results and missed opportunities for true optimization.

These are important decisions because a growing number of logistics professionals admit they aren’t optimized enough in their operations. Over half of the respondents (52%) in a recent survey rated their organization’s current last-mile delivery planning effectiveness as below “excellent” or “good.” Additionally, the survey found that nearly 40% of respondents need to adjust delivery routes multiple times per day due to unexpected delays, emphasizing the pressing need for innovative solutions.
 

Understanding the Role of Software Optimization

One of the primary challenges in implementing AI and software solutions is the lack of a holistic view of the supply chain. Many construction companies focus solely on individual components, such as warehouse management or transportation logistics, without considering how these elements interact within the broader ecosystem. This siloed approach often leads to inefficiencies and missed opportunities across the entire supply chain.


Data quality and integration pose additional challenges. AI and machine learning algorithms rely heavily on accurate, comprehensive data to generate meaningful insights and recommendations. However, many construction companies struggle with data silos, inconsistent data formats and outdated information, which undermine the effectiveness of even the most sophisticated software solutions.
 

Smarter Load Optimization

Let’s examine the critical area of load optimization in warehouses and distribution centers. Many construction companies use optimization software that focuses solely on downstream processes at the warehouse level. Even though the approach yields some benefits, it significantly limits flexibility and responsiveness to changing market conditions.

Forward-thinking construction companies are recognizing the need for more sophisticated software solutions that allow for upstream optimization. This strategy enables construction companies to make last-minute changes to orders, responding dynamically to shifts in demand or supply chain disruptions. By optimizing loading upstream, construction companies can better align their operations with real-time market conditions, improving efficiency and customer satisfaction while minimizing waste.

A key component is the ability to perform dynamic builds, reconfiguring truck loads with proper “stackability” to ensure each axle is weight-optimized while also considering the unique temperature control requirements of different products. These capabilities allow construction companies to maximize the number of pallets loaded onto trucks without risking fines during road checks or compromising product quality.

Many industries, including construction, face unique challenges in load optimization due to the diverse weight distributions and material handling requirements in a truck. Traditional loading strategies based on the order of customer drops often result in inefficiencies, requiring the removal of several pallets at each stop to reach the necessary materials or equipment. These strategies not only increase delivery times but can also damage sensitive construction materials, such as prefabricated components or temperature-sensitive adhesives.


Today’s more advanced load optimization software strategically orchestrates the loading of the trailer to address these challenges. These solutions consider product compatibility, determining which items should be safely stacked on top of each other in a pallet and within the truck. They also optimize the placement of construction supplies, minimizing the need to remove non-customer-specific pallets at each stop.

By implementing these advanced optimization techniques, construction companies reduce the number of pallets that need to be moved at each delivery point. Industry observers believe this not only improves efficiency but also reduces the risk of temperature fluctuations for sensitive products. The result is a more streamlined delivery process that maintains product quality while reducing operational costs.

 

Is Your Routing Truly Dynamic?

The final piece of the puzzle in supply chain optimization is dynamic routing. Many companies still rely on static routing methods, which lack the flexibility and agility required in today’s fast-paced business environment. The limitations of static routing become apparent in the face of unexpected events, such as traffic disruptions, weather conditions or last-minute order changes, all of which significantly impact the delivery of building materials, tools or equipment.

Dynamic routing offers a solution to these challenges by continuously optimizing delivery routes based on real-time data and changing conditions. Dynamic route optimization leverages advanced algorithms and real-time data to create the most efficient delivery routes, considering factors such as traffic patterns, delivery time windows, vehicle capacities, road conditions and the specific temperature requirements of different product categories.


However, simply investing in dynamic routing software is not enough. Companies need to build the right strategy to adopt and implement the technology effectively, which is where the disconnect between C-level executives and operational teams often becomes most apparent. While C-suite leaders may be eager to invest in cutting-edge routing software, operational teams need support in refining their processes before the software is truly effective.

By combining AI-driven insights with human expertise, construction companies will be positioned to make more informed decisions about customer service levels. Sometimes, this might mean adjusting delivery frequencies based on a comprehensive analysis of costs and benefits.

For example, a company might decide to reduce deliveries to certain customers from four or five times a week to three, based on factors such as order volume, product mix and delivery costs. The strategic approach to routing optimization leads to greater cost savings and improved overall efficiency without compromising product quality or customer satisfaction.

As the logistics industry continues to evolve, construction companies that successfully implement these advanced optimization strategies will be best positioned to thrive in an increasingly competitive and complex marketplace.