An abundance of construction software applications are available on today’s market. Some focus specifically on one function or task, while others are more complex and incorporate numerous facets of construction management, including daily reports, scheduling, safety observations and more.
Although most companies have likely implemented some sort of software solution in the past, many hesitate to adopt new products that are superior to their current services. While better software options that provide greater benefits and increased profitability are likely available, many businesses continue to use the same outdated products they’ve had in place for years. Outlined below are four main reasons construction owners don’t want to
incorporate new software and why they should reconsider.
1. “New software offerings are too expensive.”
Construction executives often hesitate to change software because they view it as an unnecessary expense. This belief is especially prevalent if they already have another program in place. However, adopting a new product could help alleviate current pain points and potentially save companies money in the long run. For example, one daily report generated by a modern software platform saved a client nearly $250,000.
Companies are always looking to conserve resources whenever possible. When considering implementation of a new software solution, companies should determine whether or not the new product will provide a worthwhile return on investment. Companies should also determine if the technology platform can help prevent catastrophic expenses from occurring. Daily reporting platforms, for instance, can help construction firms counter contract dispute claims by customers and partners. Bottom line: If a company incorporates the right kind of software, the savings can be significant, while the investment is small.
2. “The program we have already has those features.”
Construction firms often succumb to the misconception that their current software platforms provide the same features and functions as a new offering. While the features may be somewhat similar, a business owner must determine how easy those features are to use and how well they are integrated with other systems. Improved integration and ease-of-use could provide significant improvements in efficiency and cost savings. Owners should look for solutions that can be integrated with their current project management software so all report information can be synced with multiple platforms.
Executives should review new technology solutions regularly for how their features, functions and benefits are unique and valuable. Keeping other alternatives in mind will ensure organizations are using the most superior solutions on the market.
3. “We don’t have the time or resources to deal with IT issues.”
Many companies that already use software solutions are hesitant to switch to new products due to added security issues that their technical staff will need to manage. IT managers and chief information officers (CIOs) are typically concerned with cost, reliability and security. Their job is complicated enough managing these three areas. Consequently, the IT manager or CIO will rarely be a strong initial supporter of any new application requiring their supervision. For this reason, companies should look for superior products on the market that don’t increase workload for their IT department. For example, some products run through Amazon Web Services. The infrastructure is one of the most flexible and secure cloud computing environments available today.
If a company is hesitant to utilize new software because of the increased burden it will place on the IT department, executives should know that options are available that won’t require additional work on their part.
4. “Employees Don’t use our current software, so they won’t use anything new.”
One of the greatest challenges the construction industry faces today is the lack of utilization of software programs. Companies invest money in solutions that their workforce is not using, so it’s understandable why executives are reluctant to invest in new products.
This is an opportunity for executives to examine why employees aren’t harnessing available technology. Perhaps the current solutions are too complex and difficult to use or understand. If that’s the case, executives should consider similar products that are more user-friendly and that offer ongoing training programs to educate employees on how to operate the technology.
In many cases, older generations are more likely to resist technological change. Younger employees are typically more technologically savvy and willing to adapt to new resources that make their jobs easier and more fun. That is why construction companies that have older employees must consider the simplicity and ease-of-use of software programs when making decisions.
Companies opt to stick with the same software instead of updating their solutions for a variety of reasons. They may view it as an unnecessary cost, or they’re concerned about adding a new program that could mean more work for their IT department. Regardless of the reason, companies must stay on top of the latest advancements and identify solutions that will improve efficiency. Construction companies should regularly review their current solutions during audits and then consider other products that are superior to services the company already employs.
Four Ways to Improve Software Utilization Among Employees
Many construction firms encounter problems with employees not adopting new software solutions. Here are four ways companies can ensure their resources are put to use.
1. Promote buy-in. When purchasing new software, first consider options that your team wants to use rather than software they have to use. Put together a compelling presentation that outlines the benefits of the software for every user. Employees are a company’s greatest asset, so make sure everyone is on board prior to implementing any new offerings. If they aren’t, prepare for an uphill battle.
2. Provide education. Employees often resist new technologies because they don’t know how to use them. Companies should routinely conduct internal education sessions so employees can ask questions and become comfortable using the software. Firms also can provide employees with leadership opportunities by allowing them to form a task force dedicated to the education and development of the company’s software solutions.
3. Offer incentives. Motivating employees with rewards is a great way to get team members to utilize tools. Consider hosting weekly or monthly contests for employees who have adopted and utilized the software properly. For example, some construction companies provide bonuses or special gifts that are dependent on how many safety observations an employee makes using the safety application.
4. Provide acknowledgement. Most employees find satisfaction in being recognized in front of their peers. During company meetings, dedicate time to acknowledge certain team members and show how they use the software to help the company achieve its goals.
